How do I arrange a redelivery?

If you have missed your parcel delivery, we will attempt to deliver it again the next day.

In some cases where a signature is not required when receiving the parcel, it will be left in a safe delivery location which will be advised on the calling card. Alternatively you can leave a note on the attempted delivery calling card and fill out the ‘Authority to leave’ section and advise clearly on where you want your parcel left. This must be in a safe delivery location such as in the porch, shed or with a neighbor.

Please note that parcels which require a POD as instructed b y the sender will not be left in a safe delivery location and must be signed for in person.

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